eCommerce Returns

Make your brand the center of attention by boosting customer satisfaction and repeat sales with a seamless returns solution.

 

  • Simplify returns
  • Challenges
  • Gain insights

Meet OGOship Returns

A powerful tool that simplifies the returns process, offering a win-win solution for both consumers and merchants. OGOship Returns integrates seamlessly into myOGO services portal, offering a rich, customizable experience.

Frictionless returns

Quick access, simple returns, just a click away. Saving time and resources by reducing customer inquires and support backlog.

Own the post-purchase experience

Build your brand with an extensive returns solution, providing easy access to a portal, for your customers to self-manage their returns.

Improve customer satisfaction

Enable your customers to a simple returns solution, keeping their experience with your brand at top.

Make your customers orbit

A great post-purchase experience increases the number of loyal and returning customers.

Enhance satisfaction: Simplify eCommerce returns

Seamless return experience is building customer loyalty and lead to repeat purchases. OGOship Returns is here to maximize the post-purchase experience, aligning with the high standards set by professional retailers.

Solve your eCommerce returns with ease and confidence with our innovative solutions tailored for modern businesses.

Our approach

Easy as 1-2-3-4

Request Return

Initiate the return process with a simple click.

Product Selection

Select the items to return, specifying the reasons.

Shipping Options

Choose from available carrier options.

Review Page

Outline the return details, including product prices and return fees.

Launch with ease

Ready to supercharge your online business?

Grow sales and stay ahead in the competitive market by being among the first to benefit from our game-changing solutions.

Contact sales

Have a question or want to get a quote on our services? Submit your message through our contact form and a member of our team will get back to you within 24 hours.

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    See how it works

    The challenges of eCommerce returns

    • High Return Rates: Affecting the bottom line, especially in countries like Germany with a 53% return rate.
    • Complex Return Policies: Deter customers and affect customer retention.
    • Management Overheads: Resource and time-intensive processes from requests to restocking.
    • Cross-Border Returns: A complex challenge within the EU, often hindering a seamless customer experience.

    Leveraging insights for strategic advantage

    • Growing E-commerce Engagement: 68% of individuals in the EU engaged in online shopping in 2022.
    • High Return Rates in Specific Markets: Need for efficient return solutions in markets like Germany and the Nordics.
    • Consumer Behavior and Retention: Emphasizing the importance of fostering loyalty through a seamless return process.