Control Your Brand

Stop Sending
Customers to a Carrier’s Website

After checkout, your customer’s first question is “where is my order?” The answer should come from your brand, not a generic carrier tracking page they don’t recognise.

OGOship Tracking gives you a branded, real-time tracking experience that keeps your customer connected to you.

  • Features
  • How It Works
  • Insights

Tracking That Builds Trust Instead of Anxiety

A proactive solution tailored for the eCommerce sector, OGOship Tracking promises a seamless order-tracking experience.
Instant Visibility

Tracking starts the moment the order is dispatched. No gap. No silence. Your customer knows exactly where their order is — and so do you.
One Page, Every Carrier

Whether you ship with DHL, PostNord, DPD, or any other carrier, your customer sees one consistent, branded tracking page. No confusion. No carrier-hopping.
Your Brand, Not the Carrier’s

Customise the tracking portal with your logo, colours, and language. The post-purchase experience should feel like your store — because to the customer, it is.
AI Chat Built In

Customers can ask questions about their order directly on the tracking page and get instant, AI-powered answers. Fewer support tickets. Less waiting. More trust.

What OGOship Tracking Gives You

  • Real-time tracking across all carriers in one branded portal.
  • Automated email and SMS notifications at every delivery milestone.
  • AI chat embedded on the tracking page for instant customer support.
  • Tracking for untracked shipments with estimated delivery windows.
  • Integration with Shopify and major eCommerce platforms via myOGO.
Instant Visibility

How It Works

Shipment Dispatched

Tracking begins immediately. Your customer gets notified with a link to your branded tracking page.

Real-Time Updates

Automated email and SMS notifications keep the customer informed at every stage — in transit, out for delivery, delivered.

Issue? Instant Support.

If something looks wrong, the customer can ask the AI chat on the tracking page. No waiting. No searching for a contact form.

Tracking That Builds Trust Instead of Anxiety

After checkout, your customer's first question is 'where is my order?' The answer should come from your brand, not a generic carrier page they don't recognise. OGOship Tracking gives you a branded, real-time tracking experience across all carriers in one place.

Your customers see exactly where their order is, get automated updates at every milestone, and can ask questions through AI chat — all without leaving your branded tracking page. Fewer support tickets for you. More confidence for them.

Your fulfilment should do more than ship orders.
Talk to us.

Most 3PLs end at dispatch. OGOship gives you fulfilment and the post-purchase tools to bring customers back.

Contact sales

Have a question or want to get a quote on our services? Submit your message through our contact form and a member of our team will get back to you within 24 hours.







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    See how it works

    The Problems OGOship Tracking Solves

    • Fragmented Updates: Customers get sent to different carrier websites depending on which service shipped their order. Confusion erodes trust. OGOship gives them one consistent page.
    • Delays and Exceptions: When something goes wrong during delivery, most brands find out when the customer complains. OGOship surfaces exceptions early so you can act before the complaint.
    • Support Overload: “Where is my order?” accounts for the majority of eCommerce support tickets. Branded tracking with AI chat handles the question before it reaches your inbox.
    • No Unified View: Shipping across carriers and regions without a unified tracking platform means you’re always scrambling. OGOship consolidates everything into one real-time view.

    Visibility That Makes You Smarter

    • Consistent Tracking Experience: One platform integrating all carriers — consistent from warehouse to doorstep.
    • Proactive Updates: Automated notifications keep customers informed without manual effort from your team.
    • Branded Communication: Every touchpoint reinforces your brand, not the carrier’s.
    • Carrier Performance Data: Gain insights into shipping performance and refine your carrier strategies.