eCommerce Store Credits

Keep your business thriving by turning returns into opportunities with a hassle-free store credit system .

  • Product Return
  • Store Credit Offer
  • Increase Return Customer

Meet OGOship Credit Feature

A smart solution that simplifies return management, transforming refunds into store credits to boost customer loyalty and protect your revenue. OGOship Store Credit works seamlessly with the myOGO services portal, providing an effortless, automated experience for both merchants and shoppers.

Streamlined Returns: Store Credits as a Smart Alternative

Offer store credits effortlessly when customers decline exchanges, turning returns into future purchase opportunities while protecting your revenue.

Prioritize Exchange, Then Credit

Encourage customers to exchange products first for a perfect fit or style, and if they opt out, provide store credits as the next best option to keep them engaged.

Simplify Return Management

Save time and reduce manual work with an automated store credit process that handles returns smoothly, freeing you from administrative burdens.

Maximize Revenue Retention

By guiding customers through exchanges first and then store credits, retain more sales within your business and reduce costly cash refunds.

The Challenges of eCommerce Returns

 

  • High Return Rates: Affecting the bottom line, especially in countries like Germany with a 53% return rate.
  • Complex Return Policies: Deter customers and affect customer retention.
  • Management Overheads: Resource and time-intensive processes from requests to restocking.
  • Cross-Border Returns: A complex challenge within the EU, often hindering a seamless customer experience.

Learn how OGOship Return's different feature overcome those challenges 

Our approach

Easy as 1-2-3-4

Offer Exchange First

Suggest exchange option before accepting returns

Request Store Credit

If the exchange is declined, offer store credit

Credit Approval

Store credit amount is confirmed and automatically issued to customer’s account

Use Store Credit

Customers use store credit at checkout to boost loyalty and repeat sales

OGOship-credit-feature

Boost Customer Loyalty With OGOship Store Credit

Simplify return management by offering store credits as a smart alternative when exchanges aren’t possible, turning returns into repeat sales. OGOship Store Credit is designed to enhance the post-purchase experience, meeting the needs of today’s eCommerce businesses. Manage your returns smoothly and confidently with OGOship’s automated and customer-friendly solutions.

Learn more about OGOship Store Credit Feature

Launch with ease

Ready to supercharge your online business?

Grow sales and stay ahead in the competitive market by being among the first to benefit from our game-changing solutions.

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Leveraging insights for strategic advantage

  • Growing E-commerce Engagement: 68% of individuals in the EU engaged in online shopping in 2022.
  • High Return Rates in Specific Markets: Need for efficient return solutions in markets like Germany and the Nordics.
  • Consumer Behavior and Retention: Emphasizing the importance of fostering loyalty through a seamless return process.