MyOGO: Ask a question concerning an order

Ask a question concerning an order

if you have an inquiry about a specific order, please use the "Ask a question concerning order" -feature in myOGO. This feature sends the question to our customer service with the order information.

  1. Open the order in myOGO.
  2. Click the "Ask a question concerning order" on the right hand side.
  3. Choose the question or note from the drop down menu
  4. Add a free question text if needed
  5. Save.

Our customer service will reply to you as soon as possible.