Online Store Integration


Our services can be used with integration or without one. Once your online store is integrated with OGOship warehouse management system, your daily activity is automated – your order and product information will automatically update between online store and warehouse management.

Features supported by the integration in different online store platforms varies. Please see below what features are possible.

Data storage in different systems

Between my.OGOship.com and online store, one of the systems is dominant. This means that the system which is dominant overwrites information in the other system. Depending on the type of data, some of the information is kept predominantly on the My.OGOship.com and part of data is dominant in the the online store.

  • Product information: Online store is dominant
  • Stock balance: My.OGOship.com is dominant
  • Orders : Online store is dominant
  • Tracking Codes: My.OGOship.com is dominant

Product Information

The product information is held in the online store. The product information is first created in the online store from which they are transferred to My.OGoship.com. Most integrations support the transfer of product titles and product information.

To My.OGOship.com integration transfers for example:

  • Product code
  • Product title
  • Product description
  • Product photo
  • Product page URL

Stock Balance

Since the actual physical products are at OGOship warehouse, the stock balance is held dominant in My.OGOship.com. Product balances are updated from my.OGOship.com to the online store.

Orders

Orders are created primarily in the online store when a customer purchases products. When an order has a “paid” status in the online store, the order will be transferred to the my.OGOship.com.

The order is transferred to the NEW status if all settings are correct. After that, the order is handled at OGOship warehouse (=COLLECTING) and eventually order moves to SHIPPED mode.

Once the order reaches SHIPPED, it is transferred back to the online store. Online store can forward possible tracking code to the end customer.

Tracking Codes

If the order is delivered with tracking code, the tracking code is generated when order fullfilment is done. Once the order has been processed in SHIPPED, integration transfers the tracking code to the online store, if the online store integration supports this feature. After that, the online store can be set to send a delivery confirmation with tracking code to the customer.

 

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